Latest UK government announcement – 20th March 2020
We are reviewing the latest Government advice on a daily basis and how this could affect your holiday. We will continue to update this page as necessary.
We’re sorry but due to the latest advice from the Government, we have no choice but to close our facilities on the park from tonight (20th March 2020) until further notice. The closure will include bars, cafes, clubs, arcades and swimming pools as per the Government directive.
As this announcement has only just been made, we will be reviewing what this means for our guests and owners currently on park and those due to holiday with us in the coming weeks. Please bear with us while we review the latest advice and decide on the next steps.
We will issue an update in the next 48 hours, but so that we can manage this as efficiently and quickly as possible we are not accepting any incoming calls at this time. We will contact all holiday makers in order of arrival dates. It might take a while to get to everyone but rest assured, we will be in touch as quickly as we can.
We will also be contacting our owners to advise on the next steps as soon as we can.
Please bear with us during this challenging time and thanks for your patience and understanding.
Customer Services Team
The situation regarding Coronavirus is constantly changing, however, if you have any urgent questions about your booking please email email@example.com. We are requesting that guests wishing to contact us to only get in touch if your holiday is due to start with us between now and 30th April 2020. This will allow us to help and support guests who are due to arrive imminently.